Effective Date: January 17, 2025
At Websfilo, we strive to provide our clients with timely and high-quality website design, development, and maintenance services. This Delivery Policy outlines our processes, timelines, and expectations regarding the delivery of our services.
1. Delivery Timeline
Our typical delivery time for website design and development projects is between 7 to 14 days, depending on the complexity of the project and the requirements provided by the client. The timeline may vary based on factors such as:
- Project Scope: Larger or more complex websites may require additional time.
- Client Collaboration: Timely feedback, approval of design mockups, and provision of content are essential to keeping the project on schedule.
- Revisions: The number and complexity of revision requests can affect delivery time.
2. Initial Project Kickoff
Upon confirmation of your order and receipt of necessary information, we will begin work on your project. This includes gathering details about your website’s design preferences, features, content, and functionality requirements.
3. Design and Development Stages
- Phase 1 – Design Mockups: Once we receive your requirements, we will create design mockups for your website. This typically takes 2-3 business days. You will be provided with the opportunity to review and request revisions.
- Phase 2 – Development: After the design approval, we begin the website development phase, which involves coding, setting up content management systems (CMS), and integrating any required features or third-party services.
- Phase 3 – Final Review: Once development is complete, we will provide a link to a staging version of your website for final approval. Any revisions requested during this phase will be made promptly.
4. Revisions
We offer unlimited revisions during the design and development phases to ensure the final product meets your expectations. However, extensive revisions that change the scope of the project or require significant redesign may impact the delivery timeline.
5. Late Deliveries
While we strive to complete all projects within the estimated 7 to 14-day period, there may be unforeseen delays due to reasons outside of our control, such as:
- Delays in receiving content or feedback from the client.
- Technical issues during development.
- Changes to the scope of work.
In the event of a delay, we will communicate with you promptly to keep you updated on the new estimated timeline.
6. Final Delivery
Once your website is complete and fully approved, we will transfer the website files, or if applicable, hand over the credentials for the hosting platform. The final website will be made live once all aspects are confirmed and ready for public access.
7. Ongoing Support and Maintenance
After your website has been delivered, we offer continued support and maintenance as part of our services. If you require updates, bug fixes, or other changes, these services will be handled according to your service plan.
8. Client Responsibilities
To ensure timely delivery, we kindly ask that you provide the following in a timely manner:
- Clear Instructions: Provide detailed instructions and expectations for the design and functionality of your website.
- Content: Provide all text, images, logos, and other content needed for the website.
- Timely Feedback: Review drafts and mockups promptly to ensure we stay on schedule.
9. Completion Confirmation
Upon delivery, you will be asked to confirm the successful completion of the project. If no issues are reported within 7 days of delivery, the project will be considered fully completed.
By engaging with Websfilo, you agree to the terms outlined in this Delivery Policy and acknowledge the importance of timely collaboration to meet delivery expectations.
We are dedicated to providing you with a smooth and professional experience. Should you have any questions regarding your delivery timeline or project progress, our team is always available to assist you.